[vc_row css=”.vc_custom_1502049541055{margin-bottom: 30px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_custom_heading text=”If you not find your question send us email : vandanasarees11@gmail.com” font_container=”tag:div|font_size:25|text_align:left|color:%23222222″ use_theme_fonts=”yes”][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row css=”.vc_custom_1502049551492{margin-bottom: 50px !important;}”][vc_column width=”1/12″][/vc_column][vc_column width=”5/6″][vc_tta_accordion style=”modern” shape=”square” color=”white” spacing=”3″ gap=”3″ c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”What can I do to find out more about my saree/fabric?” tab_id=”1502047711440-fadf6e1a-1269″][vc_column_text]We take pride in providing our customers with the most accurate information about our products. Our product descriptions are carefully written to detail the fabric, weave, and pattern of each product.
If you would like to learn more about our fabrics, techniques, or weaving process, please visit our blog pages on our website. You can also contact us directly and we would be happy to answer any questions you have.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the saree’s true appearance?” tab_id=”1502047888742-a8933511-54ce”][vc_column_text]The silk fibers in some of our designs have a unique luster that is enhanced by the reflection of light. The photographs on our website were taken outdoors in natural daylight using the best cameras available. They have not been edited in any way to give you the most accurate representation of the colors.
If you have any questions, please feel free to request additional photos taken in indoor lighting. However, it is important to note that the colors may appear slightly different in indoor lighting due to factors such as the angle of the photograph, the type of light, and the composition of the fabric.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are your sarees made with real zari?” tab_id=”1502048611127-57b34541-ff77″][vc_column_text]The zari we use in most of our sarees is high-quality and has a soft, elegant
sheen. It is not the harsh, shiny zari that is often made of plastic or imitation
materials.
Sarees made with real zari or pure silver zari will be labeled as such in the product description. These sarees are typically more expensive, as the quality of the zari and the intricacy of the work are higher.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the best practices for caring for a saree?” tab_id=”1502048685873-4ee0029f-ce40″][vc_column_text]All of our sarees are woven with an extra length of fabric, approximately 0.8 to 1 meter, which can be used to make a blouse.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I have a design that I would like to have made. Are you able to do this?” tab_id=”1502047711384-41b43ca6-6661″][vc_column_text]We apologize, but we do not currently offer any design customization services. Our designs are created by our in-house design team, and the process of making and weaving a handloom product is quite involved and time-consuming. It often takes many months of planning and input from several of our highly skilled experts.
However, if you are looking to revive a heritage saree, we may be able to take on a revival project, depending on our time and capacity. We would need to discuss your specific needs and requirements in more detail before making a final decision.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are you able to sell me fabric by the yard?” tab_id=”1502048867588-c98b30a8-4844″][vc_column_text]Yes, we do sell running fabrics.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can you tell me more about the yarns you use in your products?” tab_id=”1689178898675-6e185d89-542b”][vc_column_text]All of our products use only pure natural yarns. All of our products are made from various forms of silk and cotton.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are pre-orders and how do they work?” tab_id=”1689178896467-ba2b2943-2b97″][vc_column_text]We are proud of the quality of our products and the craftsmanship that goes into them. As such, we do not offer discounts. We believe that our prices are fair and reflect the value of our products.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I’m interested in purchasing multiple products. Do you offer any discounts for bulk purchases?” tab_id=”1689178893643-f2f7fa02-8237″][vc_column_text]We are proud of the quality of our products and the craftsmanship that goes into them. As such, we do not offer discounts. We believe that our prices are fair and reflect the value of our products.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can you club multiple orders?” tab_id=”1689178884269-aba385c8-ee8b”][vc_column_text]You may put in a request to club multiple orders, but only before we have shipped your order. Also, all of these orders must have the same billing and shipping details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Will there be additional duties or taxes on my payment?” tab_id=”1689179090051-549a9e53-d36f”][vc_column_text]All our shipments are currently sent as Delivery Duty Paid (DDP). This means that you will not need to pay any customs duties or taxes when you receive your shipment.
However, in the rare event that customs duties or taxes are levied on your parcel, please contact us and we will help you resolve the matter.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pre-booked a saree and pay later?” tab_id=”1689179091987-3ff8662f-8767″][vc_column_text]We only make handwoven products, which means that each piece takes several weeks to weave. In many cases, we only have one piece of an item at a time. Therefore, we cannot hold products that have not been paid for.
However, we do offer a 50% payment option for certain pre-orders with long durations. This means that you can pay 50% of the price when you place the order and the remaining 50% when the product is ready. If you would like to know more about this option, please get in touch with us through one of the channels mentioned.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer Cash On Delivery?” tab_id=”1689179088171-83b40c83-811f”][vc_column_text]We don’t offer Cash on Delivery on our products. But trust us, you will love the
quality of our fabrics and craftsmanship.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you ship Internationality?” tab_id=”1689179086115-26312d94-6d23″][vc_column_text]Absolutely, we deliver shipments all over the world.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who are your courier partners?” tab_id=”1689179082904-0f07d9ef-f07a”][vc_column_text]All our shipments are sent using reputed courier agencies. Shipments within India are sent through DTDC or Bluedart, while for international shipments we use DHL and UBX.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the shipping timelines and rates for international orders?” tab_id=”1689179467718-d1e112a6-97bc”][vc_column_text]Shipping is free for orders above Rs.25,000. For orders below Rs.25,000, the approximate shipping charge for one saree is Rs.2,000. The shipping charge will increase slightly for orders with more than one saree. For example, two sarees would have a shipping charge of Rs.2,200.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the shipping charges within India?” tab_id=”1689179471101-98aea53c-47d4″][vc_column_text]Shipping charges are free within india.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I missed my delivery. What happens now?” tab_id=”1689179476708-46e1e7d5-7a3f”][vc_column_text]Don’t worry, any courier service agency makes at least three attempts to deliver, as a standard policy. So in case you have missed it the first time please get in touch with the courier service agency. In case you are unable to contact the agency, we are here to do our best to help you out.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the order return policy?” tab_id=”1689179621318-f746eef1-92d3″][vc_column_text]If you haven’t received your order or you are unable to receive it, please contact the customer service center of the courier service. They will be able to help you track your order and get in touch with your courier delivery person.
If you need any further assistance, please do not hesitate to contact us through one of the channels mentioned. We would be happy to help you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Could I get a refund for my order?” tab_id=”1689179627162-a910ec10-2033″][vc_column_text]You could get a full refund only if you have received damaged, defective or wrong items. For more information please contact us or refer to our policy pages.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I cancel my order?” tab_id=”1689179630348-d693aa1f-435f”][vc_column_text]You may cancel your order before it has been shipped, provided that no tassels and/or fall pico have been added on your request. Should you cancel your order, you will receive a credit amount equivalent to the value of your order for any subsequent purchase on the website. If you wish to receive a refund instead, any bank processing charges will be borne by you and will be deducted from the total before the refund.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are the dimensions of your sarees?” tab_id=”1689179838424-538e6d65-61c4″][vc_column_text]The standard dimensions of our sarees are:[/vc_column_text][/vc_tta_section][vc_tta_section title=”We have a store in Varanasi.” tab_id=”1689179844224-101128aa-b1f2″][vc_column_text]Yes, we do have one offline store in Varanasi. We have the same products that are on our website with same price ranges.
You can visit at
Vandana Sarees,
Rathyatra – Mahmoorganj Road,
Near Usha Gupta Lane,
Khanna Villa Colony,
Bhelupur,
Varanasi 221010 (UP)
Store Timings:– Monday – Sunday, 10:00 AM to 09:00 PM.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/12″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”remove-footer-spacing”][vc_column][pikoworks_newsletter subscribe_form_title=”” mc_shortcode=”`{`contact-form-7 id=“4439“ title=“Subscribe Form“`}`” subscribe_img_id=”5060″][/vc_column][/vc_row]